Runtime Biomed covers northern Delaware including Wilmington, Newark, Middletown, Bear and New Castle.
Delaware is a four-state territory's natural northern edge, reachable in one run up I-95 from Baltimore County. The outpatient market around Wilmington and Newark is substantial without being large enough to attract much dedicated independent service capacity, which tends to leave facilities choosing between an OEM contract and nothing.
Wilmington and Newark are a single run up I-95 and combine naturally with Cecil County work. Emergency calls are triaged the same day by phone even when the visit is scheduled.
For general biomedical equipment outside warranty, an independent organization is usually faster and cheaper. We will also tell you when a device genuinely belongs with the manufacturer and coordinate that rather than compete for it.
One point of contact and one consistent work-order format across every manufacturer in the building, instead of a separate portal and escalation path for each.
Delaware work is booked into windows agreed in advance, often batched so several devices or several sites are covered in one visit.
All six service lines are available across the territory. Contract or per-event, with a written record after every visit.
Scheduled PM programs with full documentation, built for Joint Commission and CMS survey readiness. Intervals set to manufacturer recommendations and your risk profile.
Fault diagnosis and repair on-site at your facility. We report root cause, parts replaced, and post-repair verification results, not just “resolved.”
Performance verification and electrical safety testing to manufacturer specification, with as-found and as-left values recorded on every device.
Preventive and corrective support for Prismaflex CRRT systems, performed by a technician with manufacturer-specific training and certification on the platform.
De-install, transport, re-commission, verify. Moves between suites, floors, or buildings without leaving a device in unverified condition.
Asset inventory, service history tracking, and repair-versus-replace guidance so capital requests are backed by your own device data.
Emergencies go to the phone line and are triaged the same day. Everything else is booked to a window you agree in advance.
